InTime
Italy's only chauffeur service with a written punctuality guarantee

We didn't just promise to be on time. We guaranteed it.

Written punctuality guarantee: more than 9 minutes late and the ride is free. Fixed all-inclusive pricing, flight monitoring with 60 minutes complimentary wait, and InTime Flex™ cancellation up to 12h before pickup.

9 min late, the ride is free Written punctuality guarantee
Excellent on Trustpilot
Fixed all-inclusive price — no surprises
Why InTime Limo?
Book in 60 seconds Excellent on Trustpilot Secure payments with Stripe

Our services

One premium fleet. Four ways to travel.

Airport transfers, city-to-city rides, hourly chauffeur and private tours: a single trusted partner for every premium mobility need in Italy.

03

Hourly Chauffeur

Your chauffeur, as many hours as you need

A dedicated driver at your disposal for half or full days. Ideal for business meetings, shopping, multi-stop itineraries and bespoke city experiences.

  • Milan
  • Rome
  • Florence
  • Venice
See all hourly services
Our Story

Punctuality is in our name.
And in our contract.

In 2016, Antonello Fambrini — known as LelloFromItaly — looked at the Italian private transfer market and saw a single recurring problem: no one was actually accountable for being late. Drivers made promises. Companies made promises. But a promise without a consequence is just a word.

So he built InTime Limo around a different idea — one that nobody in Italy had formalized before: if we arrive more than 9 minutes late, you pay nothing. Written. Guaranteed. Unconditional. That's not a marketing claim. That's a contract.

The name InTime is a commitment. And it comes with two proprietary systems — InTime Flex™ for flexible cancellation and InTime Control™ for real-time tracking.

AF
Antonello Fambrini — Founder LelloFromItaly · Tuscany-based since 2016
With a taxi

You don't know the price until you arrive.

The meter runs. Traffic adds up. If they're late? You just paid anyway.

With a rideshare app

You get a stranger, a surge, and a cancellation.

No name sign. No luggage help. No invoice. No accountability when something goes wrong.

InTime Limo

Your driver knows your name before you land.

We track your flight. We wait free for up to 60 minutes. The price you see is the price you pay. And if we're late? You owe us nothing.

Proprietary Systems

Built to keep every promise.

Two systems no other Italian chauffeur service has. Because a guarantee without infrastructure is just wishful thinking.

The Guarantee

The InTime Guarantee

Italy's only written punctuality guarantee. If your driver is more than 9 minutes late, the ride is free. No forms. No disputes. No exceptions.

Applies to every service, every city
No claims process — automatic
Not a promo — it's our standard
98% on-time rate across all transfers
98%
on-time rate
InTime Flex™

InTime Flex™

Book with full confidence. Cancel free up to 12 hours before pickup. No penalties, no restrictions, no bureaucracy.

Free cancellation up to 12h before
No credit card required to get a quote
Modify bookings without penalty
Applies to all services and cities
12h
free cancellation window
InTime Control™

InTime Control™

Full visibility before and during every transfer. Real-time flight monitoring, driver location updates, instant notifications.

Real-time flight tracking
Driver location notifications
Instant booking confirmation
24/7 availability across all airports
24/7
tracking & support

Proof, not slogans.

The numbers

Since 2016 we have published the same service standards — here is what the data says, and what travelers say.

4.9
Average rating Google & Trustpilot
8+
Years running transfers across Italy
40+
Nationalities of our Clients
98%
On-time rate all transfers

What travelers say

4.9
Aggregated public scores — scroll the feed below
Google 4.9 Trustpilot 4.8 Facebook 5.0
  • guy butler
    TRUSTPILOT

    Antonio was absolutely charming
    Despite us running well behind time ( due to flight technical hitches) Antonio was so understanding and wecoming
    Managed to get us to our destination quickly and efficiently whilst giving a guided tour of the local region
    Fabulous

  • Peter H.
    TRUSTPILOT

    We booked two trips with InTime Limo and on both occasions the drivers were on time (slightly early actually), well dressed, professional and the vans were in excellent condition and very comfortable (both were Mercedes-Benz).
    There was a slight issue with receiving the email updates but that seems to be have been a problem with my mail server, not InTime. They were prompt to switch to Whatsapp one the email issue was noticed.
    I would not hesitate to book with them again.

  • TMO
    TRUSTPILOT

    Excellent car service from the airport to our hotel. Communication was great. The driver was outside waiting for us with our name on a sign. Everything went smoothly. I would use this company again! They were great!

  • Bruce Ehrlich
    TRUSTPILOT

    On time, friendly, and a great help with our luggage.

  • Nicola Wykes
    TRUSTPILOT

    Excellent services, professional drivers, excellent communication and quality cars. Travelled in Maserati on our return trip- would highly recommend

  • Vipul
    TRUSTPILOT

    Good clean car and timely communication and meeting. Car just had a slight funky smell.

  • David
    TRUSTPILOT

    First class service from booking to arrival at hotel thank you

  • Mr Jonathan Yuen
    TRUSTPILOT

    Booked a pickup for 10:30pm from Pisa airport to Florence. Flight arrived early with planned arrival of 21:15 but landed at 21:05. Was not sure of how long it would take to get through passport control and the airport thus 10:30 pickup. Our driver Gianpiero was there about 25mins after we landed as must of kept watch on the flights. 1st class service from the airport to the hotel

The fleet

Our vehicles

Standard van, luxury van and sedan — the right vehicle for every service.

Standard van

Our vans are perfect for small groups and families. Spacious and comfortable, they are ideal for transfers and private tours with complete safety.

  • Capacity Up to 7 passengers
  • Luggage 4–5 large suitcases
  • Features Ample passenger space, air conditioning

Luxury van

For larger groups, the premium van is the ideal solution. Offering greater capacity, it is perfect for events, group transfers, and private tours throughout Italy without compromising on comfort.

  • Capacity Up to 7 passengers
  • Luggage 4–5 large suitcases
  • Features Air conditioning, power outlets, spacious for long journeys

Sedan

The InTime Limo sedan is perfect for private transfers or business trips. With its elegant design and guaranteed comfort, it is the ideal choice for quick and discreet journeys.

  • Capacity Up to 3 passengers
  • Luggage 2 medium-sized suitcases
  • Features Air conditioning, optimal comfort for short and medium-range trips

Real Clients, Real Journeys: Watch what travelers say about their InTime Limo experience.

InTime Limo

Book in 6 easy steps

1

Search

Choose whether you need a point-to-point transfer or an hourly chauffeur service to move freely throughout the day.

2

Date

Enter your preferred date and time. Our system will check availability in real time.

3

Vehicle

Browse available vehicles and select the one that best suits your number of passengers and luggage.

4

Quote

The system instantly calculates your transfer cost. No commitment required — you can decide later whether to confirm.

5

Registration

Just provide an email and a few details to complete registration. No complicated login or mandatory account.

6

Booking confirmed

Instant confirmation and live updates in InTime Control™ — driver and pickup details before travel day.

Ready to lock in your ride?

Airport, city-to-city or hourly — get a live quote and confirm when it suits you.

English-speaking chauffeurs VAT invoice on request 24/7 operations desk